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Glenn Clothing Sale

FAQ

Frequently Asked Questions and Our Answers

General FAQ's

 

Who runs the Glenn Clothing Sales?

The Glenn Sale is run completely by Glenn School parent volunteers. We are a mission of the Glenn Memorial United Methodist Church and The Glenn School for Young Children.

 

Who can volunteer to work at the Glenn Sale?

Only the parents and staff of the Glenn School have the privilege of working at the Glenn Sale. Actually, it’s more than a privilege, it’s a must for Glenn parents. The sale is run completely by Glenn School parent volunteers and staff. We invest so much of our time because it is a service to the community and helps so many needy families. 

 

It’s one of the many ways that Glenn parents get to know each other better, while serving the community- what a gift!!

 

How can I get on the mailing list?

Please go see our mailing list link above, and follow the instructions.  If your are a registered seller or donor then we have your contact information and you are on our list.

 

Registration

 

I was not able to register in time and the sale is now full, is there a waitlist?

Yes, please see the waitlist instructions in the Seller and Donor Guidelines link above.

 

Why do we use 4 letter word codes and can I keep the same code for each sale?

We use 4 letter word codes because they make our sale unique, are fun and easy to identify and refer to. You can keep the same code for each sale if you are a continuous seller, but if you skip a sale, we may not be able to guarantee your same code for the next sale since we must recycle the codes and there are a limited amount of 4 letter words that we can use!!

 

Note: If you are a first time seller, or are issued a number code by the computer, instead of a 4 letter word code, we will convert the number code to a 4 letter word code for you and you will be notified of the change the next time you log in.

 

Preparing Items for Sale and Bar Code Tags

 

Do I need a print code?

No, you will not be asked for a print code if you log in to your account using our specific sale’s url, which is www.myconsignmentmanager.com/glennsale

If you enter MyCM’s site without using our specific url, the system will ask you for a print code, so please use our site specific address above whenever you log in.  Also, only bookmark the link above, no other bookmarks, or you will also be asked for the print code.

 

What’s the best way to print my tags?

It’s best to use white printer paper and print your tags in landscape mode. Make sure that you secure your tag well with safety pins or tape where applicable, and tape over your tag to minimize ripping or tearing. We used to encourage card stock because it is heavy and more durable than regular printer paper, but we have found that the barcodes on tags printed on cardstock tend to blur, and therefore don’t scan, so we’re back to regular paper re-inforced with clear packing tape.

 

How do I transfer items from another sale?

Sign into www.myconsignmentmanager.com/glennsale, sign on with you username and id.  Go to Manager Your Inventory.  The whole transfer transaction will take place on this one page.  Choose the option "Items not SOLD only" and the sale you would like to pull the items from then press "Generate Item List".  Check all of the items you would like to move to the current sale - as many items as you choose can be moved in one transaction.  "Select a Consignment", then "Transfer Items To:".  You will be sent a confirmation of this transfer.  When you look again at your current Manage Your Inventory for the current sale, these items should populate.

 

Can we use plastic hangers?

No, we strongly prefer using wire hangers for space saving purposes. Our racks get filled to the gills, so we don’t allow plastic hangers since they take up more space than wire hangers.

 

Where can I find wire hangers?

Local dry cleaners will usually give away stacks for free.

 

How do I know if my car seat is older than 4 years old?

Please do not bring a car seat to sell that is more than 4 years old- there should be a manufacture date on the tag.

 

How are the book categories broken down?

We have 4 specific area and categories that the books/DVDs are broken down into.

Young Children (Pre-K and Board Books):  Animal Themes, 123's, ABC's, First Words Picture Books, Holiday Themes, Lift the Flap, Nursery Rhymes, Religion, Shapes, Colors, Soft Books/Bath Books.  Character specific books are broken down into:  Barney, Barbie, Backyardigans, Bernstein Bears, Bob the Builder, Dora/Diego, Eric Carle, Dinosaurs, Disney, Disney Princess, I Spy, Music, Pop Up, Read Out Loud, Sesame, Richard Scary, Thomas the Train, Things that Go, and Winnie the Pooh.

Young Readers (Learning to Read/Chapter Books):  Character themes are broken down into:  ABC Mysteries, Box Car Children, Babysitters Club, Cam Jansen, Captain Underpants, Junie B. Jones, Joke Books, Hardy Boys, Harry Potter, Horrible Harry, Lemene Snicket, Nancy Drew, Sponge Bob, Sports, Science Fiction, Star Wars, Superhero, and Witches, Wizards and Dragons.  Books not fitting into any of these catagories are either organized by Reading Level Number for the beginning readers (Pre-1, 1, 2, 3 and 4) or by Alpha by Author for the chapter books.

Reference & Educational Books:  Categories include Arts, Geography, History, Science and General.  This section also includes:  Biographies, Caldecott/Newberry Award Winners, Diversity, Religion, Holidays, Phonics, Math/Reading Workbooks, Foreign Language, Teachers Aide Books, and Activity Books.

DVDs, Parenting and Child's Perspective:  DVDs include:  Baby Einstein, Barney, Disney, Dora and Diego, Live Action Movies, Infant, PBS Toddler, PBS Kid, Nickelodeon, Scooby Do, Sesame Street, and Thomas the Train.  Parenting Books focus on:  What to Expect When you're Expecting, What to Expect the First Year and Older, and Child's Health.

 

Check-in times and Drop-off 

 

Why does the system say that I do not have a check-in time, while the website will not let me select a time?

You have to select your time, and then then submit it.

It is a two step process.

 

Can I change my check-in time?

Yes, the system will allow you to change your check-in time if there are any other check-in times available. If it won’t allow you to change it, that means that they are all full.

 

Why can't I donate my items at some time other than donation drop-off?

The Glenn Clothing Sale staff has a team of people on hand during the designated donation drop-off period to prepare all of the donated items for sale by helping to sort, price, tag, inventory and hang all the items.  We simply do not have the people-power to perform all these tasks at any other time.

 

Can I bring children to drop-off?

We STRONGLY suggest that you do not bring children to drop-off.  You are responsible for sorting and hanging your own clothes and books.  We DO NOT provide babysitters for drop-off. If you have children that are old enough to help you, then you are welcome to bring them! 

 

 

 

Preview Night

 

How do I qualify for Preview Night?

Sellers and Donors qualify for preview night if they have at least $50 worth of merchandise that they are selling or donating. The value of the items will be determined at your drop off/check-in time.

 

Do I need a Preview Ticket for admission to Preview Night?

No, we don’t issue tickets anymore. Just bring your driver’s license or other form of photo i.d.

 

Can I bring a friend or children to Preview Night?

No. Since we have over 400 sellers, Preview Night is VERY BUSY and FULL, so friends, relatives and children are not allowed because of occupancy limitations and similar safety and fire code issues.

 

What forms of payment are accepted at the sale?

The Glenn Clothing Sale accepts cash or checks only.  We are not able to process credit or debit cards.  Checks can only be written with a valid form of I.D.  We do not accept starter checks.  A $25 fee will be assessed for bad checks.

 

During the Sale

 

Can we bring our children to the sale?

We have the policy of no children before noon on Friday morning- It's because we LOVE  children so much that we cannot risk their safety in the crowded and potentially unsafe environment that is created the first morning of the sale. We adopted this policy for the safety of the children, not to alienate them. This information is also posted in front of the sale building. Children's safety is our priority. 

 

If you must bring your children, they are welcome on Friday afternoon and on Saturday- when there are still PLENTY of wonderful things to choose from- in fact we give the items that remain (about 25%) to local charities and we are always amazed by how much is left and how wonderful it all is. 

 

What forms of payment are accepted at the sale? 

The Glenn Clothing Sale accepts cash or checks only.  We are not able to process credit or debit cards.  Checks can only be written with a valid form of I.D.  We do not accept starter checks.  A $25 fee will be assessed for bad checks.

 

 

After the Sale

 

Can I tell what items have sold?

There is a way to check your sold items by logging in on-line at www.myconsignmentmanager.com/glennsale under "View Settlement Report" at the My CM website when you log in.

 

Why didn’t my item sell?

Number one reason- too expensive. Please remember that this is a consignment sale and folks are looking for a good deal, so please be reasonable when pricing your items. Depending on the condition of the item, generally ¼ of the retail price is standard, but this is just a guideline and not a hard and fast rule. Please use your best judgment or the reasonable person standard (e.g. Would I buy this item for this amount?).

  

If we do not sell things this season, will we be able to sell them next season with the same tags?

Yes, there is an option on MyCM that allows you to transfer the unsold inventory from our last sale to our current sale. However, please note that the sales are seasonal, so do not bring your Fall clothes to the Spring sale, or vice versa, but you may save them until they are seasonally appropriate. Also, if it didn’t sell in the last sale, you may want to glance at our “Why didn’t my item sell” FAQ, and make any necessary adjustments.

 

For additional questions or concerns,

Please review the seller and donor guidelines before you email or call.

 

Please contact Traci Lanford at (404) 218-8911 or e-mail at

info@glennclothingsale.org

 

We will attempt to respond to your inquiry within 3 business days.

Thank you for your interest in the Glenn Clothing Sale.