General FAQ's
Who
runs the Glenn Clothing Sales?
The Glenn
Sale is run completely by Glenn School
parent volunteers. We are a mission of the Glenn Memorial United Methodist
Church and The Glenn School for Young Children.
Who can volunteer
to work at the Glenn Sale?
Only the
parents and staff of the Glenn School
have the privilege of working at the Glenn Sale. Actually, it’s more than a privilege, it’s a must for Glenn parents.
The sale is run completely by Glenn School
parent volunteers and staff. We invest so much of our time because it is a service to the community and helps so
many needy families.
It’s
one of the many ways that Glenn parents get to know each other better, while serving the community- what a gift!!
How can I get on
the mailing list?
Please go see
our mailing list link above, and follow the instructions. If your are a registered seller
or donor then we have your contact information and you are on our list.
Registration
I was not able
to register in time and the sale is now full, is there a waitlist?
Yes, please
see the waitlist instructions in the Seller and Donor Guidelines link above.
Why do we use 4 letter word
codes and can I keep the same code for each sale?
We use 4 letter word
codes because they make our sale unique, are fun and easy to identify and refer to. You can keep the same code for each sale
if you are a continuous seller, but if you skip a sale, we may not be able to guarantee your same code for the next sale since
we must recycle the codes and there are a limited amount of 4 letter words that we can use!!
Note: If you are a first time seller, or are issued a number code by
the computer, instead of a 4 letter word code, we will convert the number code to a 4 letter word code for you and you will
be notified of the change the next time you log in.
Preparing Items for Sale and Bar Code
Tags
Do I need a print
code?
No, you will not be
asked for a print code if you log in to your account using our specific sale’s url, which is www.myconsignmentmanager.com/glennsale
If you enter MyCM’s
site without using our specific url, the system will ask you for a print code, so please use our site specific address above
whenever you log in. Also, only bookmark the link above, no other bookmarks, or you will also be asked for the print
code.
What’s the
best way to print my tags?
It’s
best to use white printer paper and print your tags in landscape mode. Make sure that you secure your tag well with safety
pins or tape where applicable, and tape over your tag to minimize ripping or tearing. We used to encourage card stock because
it is heavy and more durable than regular printer paper, but we have found that the barcodes on tags printed on cardstock
tend to blur, and therefore don’t scan, so we’re back to regular paper re-inforced with clear packing tape.
How do I transfer
items from another sale?
Sign into www.myconsignmentmanager.com/glennsale, sign on with you username and id. Go to Manager Your Inventory. The whole transfer transaction will take place
on this one page. Choose the option "Items not SOLD only" and the sale you would like to pull the items from then press
"Generate Item List". Check all of the items you would like to move to the current sale - as many items as you choose
can be moved in one transaction. "Select a Consignment", then "Transfer Items To:". You will be sent a confirmation
of this transfer. When you look again at your current Manage Your Inventory for the current sale, these items should
populate.
Can we use plastic
hangers?
No, we strongly
prefer using wire hangers for space saving purposes. Our racks get filled to the gills, so we don’t allow plastic hangers
since they take up more space than wire hangers.
Where can I find
wire hangers?
Local dry
cleaners will usually give away stacks for free.
How do I know if my car
seat is older than 4 years old?
Please do not bring
a car seat to sell that is more than 4 years old- there should be a manufacture date on the tag.
How are the book
categories broken down?
We have 4 specific
area and categories that the books/DVDs are broken down into.
Young Children
(Pre-K and Board Books): Animal Themes, 123's, ABC's, First Words Picture Books, Holiday Themes, Lift the Flap, Nursery
Rhymes, Religion, Shapes, Colors, Soft Books/Bath Books. Character specific books are broken down into: Barney,
Barbie, Backyardigans, Bernstein Bears, Bob the Builder, Dora/Diego, Eric Carle, Dinosaurs, Disney, Disney Princess, I Spy,
Music, Pop Up, Read Out Loud, Sesame, Richard Scary, Thomas the Train, Things that Go, and Winnie the Pooh.
Young Readers
(Learning to Read/Chapter Books): Character themes are broken down into: ABC Mysteries, Box Car Children, Babysitters
Club, Cam Jansen, Captain Underpants, Junie B. Jones, Joke Books, Hardy Boys, Harry Potter, Horrible Harry, Lemene Snicket,
Nancy Drew, Sponge Bob, Sports, Science Fiction, Star Wars, Superhero, and Witches, Wizards and Dragons. Books not fitting
into any of these catagories are either organized by Reading Level Number for the beginning readers (Pre-1, 1, 2, 3 and 4)
or by Alpha by Author for the chapter books.
Reference
& Educational Books: Categories include Arts, Geography, History, Science and General. This section
also includes: Biographies, Caldecott/Newberry Award Winners, Diversity, Religion, Holidays, Phonics, Math/Reading Workbooks,
Foreign Language, Teachers Aide Books, and Activity Books.
DVDs, Parenting
and Child's Perspective: DVDs include: Baby Einstein, Barney, Disney, Dora and Diego, Live Action Movies,
Infant, PBS Toddler, PBS Kid, Nickelodeon, Scooby Do, Sesame Street, and Thomas the Train. Parenting Books focus on:
What to Expect When you're Expecting, What to Expect the First Year and Older, and Child's Health.
Check-in times and Drop-off
Why does the system
say that I do not have a check-in time, while the website will not let me select a time?
You have
to select your time, and then then submit it.
It is a
two step process.
Can I change
my check-in time?
Yes, the
system will allow you to change your check-in time if there are any other check-in times available. If it won’t allow
you to change it, that means that they are all full.
Why can't I donate my items at some time other than donation drop-off?
The Glenn
Clothing Sale staff has a team of people on hand during the designated donation drop-off period to prepare all of the donated
items for sale by helping to sort, price, tag, inventory and hang all the items. We simply do not have the people-power
to perform all these tasks at any other time.
Can
I bring children to drop-off?
We STRONGLY
suggest that you do not bring children to drop-off. You are responsible for sorting and hanging your own clothes
and books. We DO NOT provide babysitters for drop-off. If you have children that are old enough to help you, then
you are welcome to bring them!
Preview Night
How do I qualify
for Preview Night?
Sellers
and Donors qualify for preview night if they have at least $50 worth of merchandise that they are selling or donating. The
value of the items will be determined at your drop off/check-in time.
Do I need a Preview
Ticket for admission to Preview Night?
No, we don’t
issue tickets anymore. Just bring your driver’s license or other form of photo i.d.
Can I bring
a friend or children to Preview Night?
No. Since
we have over 400 sellers, Preview Night is VERY BUSY and FULL, so friends, relatives and children are not allowed because
of occupancy limitations and similar safety and fire code issues.
What forms
of payment are accepted at the sale?
The Glenn
Clothing Sale accepts cash or checks only. We are not able to process credit or debit cards. Checks can only be
written with a valid form of I.D. We do not accept starter checks. A $25 fee will be assessed for bad checks.
During the Sale
Can we bring our children
to the sale?
We have
the policy of no children before noon on Friday morning- It's because we LOVE children so much that we cannot risk their
safety in the crowded and potentially unsafe environment that is created the first morning of the sale. We adopted this policy
for the safety of the children, not to alienate them. This information is also posted in front of the sale building. Children's
safety is our priority.
If you must
bring your children, they are welcome on Friday afternoon and on Saturday- when there are still PLENTY of wonderful things
to choose from- in fact we give the items that remain (about 25%) to local charities and we are always amazed by how much
is left and how wonderful it all is.
What
forms of payment are accepted at the sale?
The
Glenn Clothing Sale accepts cash or checks only. We are not able to process credit or debit cards. Checks can
only be written with a valid form of I.D. We do not accept starter checks. A $25 fee will be assessed for bad
checks.
After the Sale
Can I tell what items have sold?
There is a way to check your sold items by logging in on-line at www.myconsignmentmanager.com/glennsale
under "View Settlement Report" at the My CM website when you log in.
Why didn’t
my item sell?
Number one
reason- too expensive. Please remember that this is a consignment sale and folks are looking for a good deal, so please be
reasonable when pricing your items. Depending on the condition of the item, generally ¼ of the retail price is standard, but
this is just a guideline and not a hard and fast rule. Please use your best judgment or the reasonable person standard (e.g.
Would I buy this item for this amount?).
If we do not sell
things this season, will we be able to sell them next season with the same tags?
Yes, there
is an option on MyCM that allows you to transfer the unsold inventory from our last sale to our current sale. However, please
note that the sales are seasonal, so do not bring your Fall clothes to the Spring sale, or vice versa, but you may save them
until they are seasonally appropriate. Also, if it didn’t sell in the last sale, you may want to glance at our “Why
didn’t my item sell” FAQ, and make any necessary adjustments.
For additional questions or concerns,
Please review the seller and donor guidelines before
you email or call.
Please contact Traci Lanford at (404) 218-8911 or e-mail at
info@glennclothingsale.org
We will attempt to respond to your inquiry within
3 business days.